IMPORTANT INFORMATION - PLEASE READ
Please be aware that some Internet Service Providers (ISP's) are actively blocking all automated email we send out.
If you do not use a free email address, then we may not be able to respond to your request for help. One ISP that is actively blocking all email from us is BT Internet. If you are a BT Internet client, then please be aware that we are unable to respond to any messages you send due to the fact that your Service Provider is blocking us from doing so. We are not ignoring you; any replies we send to you are automatically returned to us and NOT delivered to you.
Also, before requesting support, PLEASE go through our Support Knowledge Base first!
Many of the questions asked by our clients are already answered in there and it is most likely that you will find your question already answered in there.