At NMG Simulations, we respect your privacy. It is our policy and priority to ensure that all personal information collected from you remains private and secure. To earn your trust and confidence, we are disclosing our privacy practices and the uses of the information we gather.
INFORMATION COLLECTION AND USE
NMG Simulations collects information from our clients at several different points on our web site.
We request information from our clients when you place an order on our website and also when you register an user account on our system. We expect our clients to provide genuine contact information (such as name, e-mail, and shipping address). This information is used for billing purposes. If we have trouble processing an order, the information is used to contact the client. Financial information is collected by our credit card processor, Pay Fast, if selected as a payment option.
The information we collect from clients, are solely used for the purpose of filling orders. We store information that we collect through a database and log files. We do not share your information with other third parties.
All the information we collect at various points of our WEB site are stored in an online database. This database runs on a separate server and are not accessible via normal WEB browsing. It is therefore not possible for anyone to accidentally stumble upon your personal information by browsing our site.
Information is collected by our website log file which includes Internet protocol (IP) addresses, browser type, referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends. We use this information to administer our WEB site, track client’s movement in the aggregate, and gather broad demographic information for aggregate use. The information in the log files are not linked to personally identifiable information.
COMMUNICATION FROM THIS SITE
We use a mailing list to communicate with our clients. The mailing list is used to distribute news about our WEB site and news about our products. Subscription to our mailing list is voluntarily. We do not auto-subscribe clients to our mailing list. Every message mailed from our mailing list contains opt-out option instructions to stop further postings to your mailbox.
We communicate with clients on a regular basis in regards to issues relating to their orders.
Though we make every effort to preserve client privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our web site.
Third Party Advertisers
We DO NOT Share Personal Information with Third Party Advertisers.
Third Party Intermediaries
We use an outside credit card processing company to bill clients for goods and services. We also use an outside company to run our mailing list. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
In the event NMG Simualtions goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, clients’ personal information will, in most instances, be part of the assets transferred.
This Web site contains links to other sites. Please be aware that we, NMG Simulations, are not responsible for the privacy practices of such other sites. We encourage our clients to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys & Contests
From time-to-time our site requests information from clients via surveys or contests. Participation in these surveys or contests is completely voluntary and the client therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as postal code). Contact information will be used shared with the contest/survey sponsors to notify the winners and award prizes. Though we may use an intermediary to conduct these surveys or contests, they may not use clients’ personally identifiable information for any secondary purposes.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information online – for example on message boards, through e-mail, or in chat areas – that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.
This Web site takes every precaution to protect our clients’ information. When clients submit sensitive information via the Web site, their information is protected both online and off-line.
When our order form asks clients to enter sensitive information (such as a credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our credit card payment page, the lock icon on the bottom of Web browsers becomes locked, as opposed to unlocked, or open, when clients are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect client-information off-line. All of our clients’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our orders manager or a customer service representative) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Any time new policies are added; our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our clients’ information is protected.
If you have any questions about the security of our Web site, you are free to contact us via the contact form on our website.
Correcting/Updating/Deleting/Deactivating Personal Information
You can log into your account on our system and update or remove your Personal Information at any time. You can also delete your account on our system and that will remove all your private information with that as well.
Notification of Changes
Last Update: 2017-12-29