Please DO NOT use your ISP (Internet Service Provider) email address when registering an account on our website; rather use a free email address such as GMail, Yahoo, ect. Some ISP’s block all automated email we send out as junk and you will not receive any password resets or emails of orders you place via our website. We may not even be possible for us to respond to any mail you send us including support questions. If that happens, then it is very likely due to the fact that your ISP is blocking us from doing so.
If you are an BT Internet user, then this is applicable to you. We cannot respond at all to any email send from BT Internet accounts. We apologize for any inconvenience, but this is completely out of our hands.